Last updated 18 August 2026
The short version: cancel any time before we print, and if we got it wrong we reprint it free. What we cannot do is take back a correctly-made plate with your registration on it.
Message us with your order number and we will cancel it and refund in full. Refunds go back to the original payment method and normally reach it within 5 to 7 working days, depending on your bank.
This is the window that matters, so if you have changed your mind or spotted a mistake, tell us straight away.
A plate carrying your registration is worth nothing to anyone else — we cannot resell it, and returning it would only mean binning it. So we do not accept returns or change-of-mind refunds once printing has started. This is why the site gives you a 3D preview before you order rather than after.
We reprint it and post it to you at no cost, and you do not need to send anything back. That covers:
Send us a photograph within 7 days of delivery and we will get it back on the machine.
Damage after delivery. Specifically: a plate that has been left somewhere hot and gone soft or warped, or a keyring hole that has been forced open with pliers, is not a printing fault. PLA+ softens around 55–60 °C, which is why the product pages say not to leave it on a dashboard.
Also not covered: a typing mistake we could not have known about. We print exactly what you enter, so if the wrong number was typed and it has already been printed, a corrected one is a new plate at ₹200. That is a bad answer to have to give, which is why we ask you twice to check the preview.
Each plate is printed a layer at a time, so fine horizontal layer lines about 0.15 mm apart are visible up close in raking light, and character edges are crisp but not moulded-sharp. There can be slight variation between batches. None of that is a fault, and we say so plainly on the product page rather than leaving you to discover it. What we will not send is a plate where a character has failed or the colours have bled.
See the contact page. Please include your order number.